An A to Z Directory of CRM Technology

An A to Z Directory of CRM Technology

By

Simon Hazeldine

Thinking of getting a CRM system or looking for a new one?

Here is a comprehensive A to Z directory of top CRM systems. Compare features, benefits, and integrations to find the best CRM solution for your business here is a helpful list of CRMs for you to peruse!

I have tried to make this directory as comprehensive as possible. If you have any additions or ammendments then please get in touch and I will update the post.

Act! CRM

  • Description: Act! CRM is a customer relationship management software designed for small and midsize businesses to manage customer interactions and streamline sales processes.
  • Benefits: Offers contact management, sales pipeline automation, and marketing automation to enhance customer relationships and boost sales productivity.
  • Website: Act! CRM

Adobe CRM

  • Description: Adobe CRM, part of Adobe Experience Cloud, integrates customer data and analytics to deliver personalized experiences and improve customer engagement.
  • Benefits: Enhances customer insights, supports personalized marketing, and integrates seamlessly with other Adobe tools.
  • Website: Adobe Experience Cloud

Agile CRM

  • Description: Agile CRM is an all-in-one CRM solution for small businesses, offering sales, marketing, and service automation.
  • Benefits: Streamlines sales processes, automates marketing campaigns, and improves customer service management.
  • Website: Agile CRM

Appian

  • Description: Appian provides a low-code automation platform that integrates CRM functionality to improve customer interactions and streamline business processes.
  • Benefits: Enhances process automation, improves customer engagement, and supports rapid application development.
  • Website: Appian

Apptivo CRM

  • Description: Apptivo CRM offers a suite of applications to manage sales, marketing, customer service, and project management.
  • Benefits: Provides a customizable and scalable solution that integrates various business functions to improve efficiency and customer satisfaction.
  • Website: Apptivo

Bitrix24

  • Description: Bitrix24 is a collaborative CRM platform that includes tools for customer management, communication, project management, and team collaboration.
  • Benefits: Enhances team collaboration, improves customer relationship management, and offers a comprehensive set of tools for business operations.
  • Website: Bitrix24

Bottom Line

  • Description: Bottom Line CRM focuses on managing sales pipelines, automating workflows, and providing analytics to drive sales performance.
  • Benefits: Improves sales tracking, enhances workflow automation, and provides actionable insights through analytics.
  • Website: Bottom Line

Capsule

  • Description: Capsule CRM is a simple, effective CRM solution designed for small businesses to manage customer relationships and sales pipelines.
  • Benefits: Easy to use, offers contact management, sales tracking, and task management features to improve customer engagement and sales efficiency.
  • Website: Capsule CRM

Click

  • Description: Click CRM offers a platform for sales, marketing, and customer service management, focusing on improving customer interactions and sales processes.
  • Benefits: Enhances customer service, streamlines sales workflows, and integrates marketing automation to boost productivity.
  • Website: Click

ClickUp

  • Description: ClickUp is a project management tool that integrates CRM functionality to help teams manage tasks, projects, and customer relationships.
  • Benefits: Improves task and project management, enhances team collaboration, and provides a unified platform for managing customer interactions.
  • Website: ClickUp

Creatio

  • Description: Creatio offers a low-code platform for process management and CRM to automate sales, marketing, and service workflows.
  • Benefits: Enhances automation, supports rapid application development, and improves customer relationship management.
  • Website: Creatio

EngageBay

  • Description: EngageBay is an all-in-one marketing, sales, and service automation platform designed for small businesses to enhance customer engagement.
  • Benefits: Provides integrated tools for marketing automation, sales CRM, and customer support to streamline business operations.
  • Website: EngageBay

Freshsales

  • Description: Freshsales, part of Freshworks, offers a CRM solution with AI-based lead scoring, sales automation, and built-in phone and email.
  • Benefits: Enhances lead management, automates sales processes, and improves communication with built-in calling and emailing features.
  • Website: Freshsales

Getlead

  • Description: Getlead provides lead generation and CRM tools to help businesses capture and manage leads effectively.
  • Benefits: Enhances lead generation, improves lead management, and integrates with other marketing and sales tools.
  • Website: Getlead

Goldmine

  • Description: GoldMine CRM is a comprehensive solution for contact management, sales automation, and customer relationship management.
  • Benefits: Offers robust contact management, automates sales processes, and integrates with other business applications.
  • Website: GoldMine

Honeybook

  • Description: HoneyBook is a CRM platform designed for creative businesses, offering tools for project management, invoicing, and client communication.
  • Benefits: Simplifies project management, automates invoicing and payments, and improves client communication and collaboration.
  • Website: HoneyBook

HubSpot CRM

  • Description: HubSpot CRM is a free, easy-to-use CRM solution that helps businesses manage contacts, track deals, and automate sales tasks.
  • Benefits: Enhances contact management, provides sales automation, and integrates seamlessly with HubSpot’s marketing and service tools.
  • Website: HubSpot CRM

Insightly

  • Description: Insightly offers a CRM and project management solution to help businesses manage customer relationships and streamline operations.
  • Benefits: Provides robust contact management, integrates project management, and supports sales and marketing automation.
  • Website: Insightly

Keap

  • Description: Keap (formerly Infusionsoft) provides a CRM and marketing automation platform for small businesses to manage customer relationships and grow sales.
  • Benefits: Automates marketing campaigns, enhances contact management, and integrates with various business tools.
  • Website: Keap

Less Anno

  • Description: Less Annoying CRM is a simple, affordable CRM solution designed for small businesses to manage customer relationships and sales processes.
  • Benefits: Easy to use, offers essential CRM features, and provides an affordable solution for small business needs.
  • Website: Less Annoying CRM

Maximizer

  • Description: Maximizer CRM provides a comprehensive solution for managing sales, marketing, and customer service processes.
  • Benefits: Enhances customer relationship management, automates sales and marketing tasks, and provides detailed analytics.
  • Website: Maximizer

Metrilo

  • Description: Metrilo offers an eCommerce CRM and analytics platform to help online stores manage customer relationships and optimize marketing efforts.
  • Benefits: Enhances customer insights, improves marketing automation, and provides eCommerce analytics.
  • Website: Metrilo

Microsoft Dynamics

  • Description: Microsoft Dynamics 365 provides a comprehensive suite of CRM and ERP solutions to manage sales, marketing, customer service, and operations.
  • Benefits: Enhances business processes, integrates seamlessly with other Microsoft products, and provides powerful analytics and AI capabilities.
  • Website: Microsoft Dynamics 365

monday salesCRM

  • Description: monday salesCRM is a CRM solution integrated into the monday.com work operating system to help teams manage customer relationships and sales pipelines.
  • Benefits: Enhances collaboration, improves sales pipeline management, and integrates with various business tools.
  • Website: monday salesCRM

NetSuite

  • Description: NetSuite CRM provides a cloud-based solution for managing customer relationships, sales, marketing, and customer service operations.
  • Benefits: Enhances visibility into customer interactions, automates sales and marketing processes, and integrates with NetSuite’s ERP system.
  • Website: NetSuite

Nimble

  • Description: Nimble CRM offers a social sales and marketing CRM that integrates with social media and email to manage customer relationships and sales processes.
  • Benefits: Enhances social selling, integrates with popular social media platforms, and provides robust contact management.
  • Website: Nimble

Nutshell CRM

  • Description: Nutshell CRM is an all-in-one CRM solution for small businesses, providing sales automation, contact management, and reporting tools.
  • Benefits: Streamlines sales processes, enhances contact management, and provides detailed sales analytics.
  • Website: Nutshell CRM

Oracle CRM

  • Description: Oracle CRM offers a comprehensive suite of cloud-based solutions for managing sales, marketing, and customer service operations.
  • Benefits: Enhances customer relationship management, automates sales and marketing tasks, and provides advanced analytics and AI capabilities.
  • Website: Oracle CRM

Pipedrive

  • Description: Pipedrive is a sales-focused CRM solution that helps sales teams manage pipelines, track deals, and automate sales tasks.
  • Benefits: Improves sales pipeline management, enhances deal tracking, and provides sales automation tools.
  • Website: Pipedrive

Sage CRM

  • Description: Sage CRM offers a CRM solution that integrates with Sage’s ERP systems to manage sales, marketing, and customer service processes.
  • Benefits: Enhances customer relationship management, integrates with Sage ERP, and provides sales and marketing automation.
  • Website: Sage CRM

Salesforce

  • Description: Salesforce is a leading cloud-based CRM platform that offers solutions for sales, marketing, customer service, and more.
  • Benefits: Enhances customer relationship management, automates business processes, and provides advanced analytics and AI capabilities.
  • Website: Salesforce

Salesmate

  • Description: Salesmate CRM provides a sales automation and customer management platform designed for small and midsize businesses.
  • Benefits: Streamlines sales processes, enhances contact management, and integrates with various business tools.
  • Website: Salesmate

SAP CRM

  • Description: SAP CRM offers a suite of cloud-based solutions for managing customer relationships, sales, marketing, and customer service.
  • Benefits: Enhances business processes, integrates with SAP’s ERP system, and provides advanced analytics and AI capabilities.
  • Website: SAP CRM

ServiceNoq

  • Description: ServiceNoq provides a CRM platform focused on managing customer service operations and improving customer satisfaction.
  • Benefits: Enhances customer service management, automates workflows, and provides insights into service performance.
  • Website: ServiceNoq

SugarCRM

  • Description: SugarCRM offers a flexible and customizable CRM platform for managing sales, marketing, and customer service processes.
  • Benefits: Enhances customer relationship management, automates sales and marketing tasks, and provides robust analytics.
  • Website: SugarCRM

Vtiger

  • Description: Vtiger CRM provides an all-in-one solution for managing sales, marketing, and customer service operations.
  • Benefits: Streamlines business processes, enhances customer engagement, and provides powerful automation tools.
  • Website: Vtiger

Zendesk Sell

  • Description: Zendesk Sell (formerly Base CRM) is a sales automation platform designed to improve sales productivity, pipeline visibility, and deal closure rates.
  • Benefits: Enhances sales pipeline management, automates sales tasks, and integrates with Zendesk’s customer service platform.
  • Website: Zendesk Sell

Zoho CRM

  • Description: Zoho CRM offers a cloud-based solution for managing sales, marketing, customer support, and inventory management.
  • Benefits: Enhances customer relationship management, automates sales and marketing processes, and provides advanced analytics and AI capabilities.
  • Website: Zoho CRM

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About the author

Simon Hazeldine works internationally as a revenue growth and sales performance speaker, consultant, and coach. He empowers his clients to get more sales, more often with more margin.

He has spoken in over thirty countries and his client list includes some of the world’s largest and most successful companies.

Simon has a master’s degree in psychology, is the bestselling author of ten books that have been endorsed by a host of business leaders including multi-billionaire business legend Michael Dell and is co-founder of leading sales podcast “The Sales Chat Show”.

He is the creator of the neuroscience based “Brain Friendly Selling”® methodology.

Simon Hazeldine’s books:

  • Neuro-Sell: How Neuroscience Can Power Your Sales Success
  • Bare Knuckle Selling
  • Bare Knuckle Negotiating
  • Bare Knuckle Customer Service
  • The Inner Winner
  • How To Lead Your Sales Team – Virtually and in Person
  • Virtual Selling Success
  • How To Manage Your People’s Performance
  • How To Create Effective Employee Development Plans
  • Virtual Negotiation Success

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